Do you store my viewing history?

No, iScreenHD IPTV does not collect or store your specific viewing history. We may collect aggregated, anonymous data on popular content to improve our service, but this data is not linked to individual user accounts.

Is using a VPN with your IPTV service recommended for privacy?

While our service is secure, using a trusted VPN is always a good practice for enhancing online privacy and security. A VPN can help mask your IP address from your ISP and other third parties, providing an additional layer of protection.

How can I delete my personal data?

You have the right to request the deletion of your personal data. You can do this by contacting our support team via WhatsApp at https://wa.me/212714633888. Please note that we may need to retain certain information for legal or financial compliance purposes.

Privacy Policy

As of: September 14, 2025

Welcome to iScreenHD IPTV. We are dedicated to safeguarding your personal data and ensuring your privacy rights. Should you have any queries or concerns regarding our policy or how we handle your personal information, please feel free to reach out. contact us via WhatsApp.

1. Data We Collect

We gather personal details that you willingly share with us when signing up for our IPTV service, showing interest in learning about us or our offerings, or reaching out to us in any way.

The following details are included in the personal information we gather:

Contact Information: Your email address for account creation and communication.
Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We utilize the information we collect or receive in the following ways:

To provide and manage your account. We use your information to create your account and keep it functional.
To process transactions. Your data is used to bill you for using our services.
To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your data relies on these authorized grounds:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Your personal data will be retained solely for the duration needed to fulfill the purposes outlined in this privacy policy, except when extended retention is mandated or allowed by law (including tax, accounting, or other legal obligations).

5. Cookies & Tracking Technologies

Functional cookies and comparable tracking methods may be employed to access or save data. These essential cookies ensure proper website and client area functionality. No intrusive tracking cookies are used for advertising.

6. Third-Party Services

Third-party vendors, service providers, or agents who perform functions for us or on our behalf may receive your data, as they need access to it to carry out their responsibilities. Examples include:

Payment Gateways: To process your payments securely.
Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To protect the personal data we process, we have adopted necessary technical and organizational security measures. Still, it’s essential to remember that the internet’s absolute security cannot be ensured.

8. Your Data Protection Rights

Based on your location, the following rights concerning your personal data may be available to you:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To utilize these rights, please contact us via WhatsApp.

9. Children’s Privacy

Children below the age of 18 are not permitted to use our services. Personal information from underage users is never knowingly collected.

10. Contact Us

Should you have any concerns or remarks about these terms, kindly contact us via WhatsApp.