Contact iScreenHD IPTV
Acquire iScreenHD IPTV Assistance for setup, account management, or channel questions is available anytime. Our support team operates 24/7 on WhatsApp or reach out by email.
Help & Guides
Visit Installation for guides on device installation and solutions to common issues.
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General Inquiry
Have queries about installation, payments, or service? Drop us a message.
Sales & Billing Assistance
Obtain recommendations, adjust plans, or clarify payment questions.
How Can We Help You?
Pick a section to receive personalized help and quick access.
Setup & Installation
Detailed instructions for Smart TVs, Firestick, Android, iOS, MAG, and other devices.
Billing & Payments
Issues with invoices, receipts, or payments? We rely on Stripe’s secure checkout process.
Technical Issues
Questions about buffering, EPG, or the app? We’ll assist in optimizing your configuration.
Channel Requests
Need a particular channel or region? Inform us, and we’ll verify if it’s accessible.
Account & Activation
If you haven’t received your credentials or activation email, we’ll verify and resend swiftly.
Apps & Compatibility
Get advice on the best IPTV apps and configurations for your specific device.
Frequently Asked Questions
Find quick solutions to frequently asked questions about support, setup, billing, and devices.
Include information on your device, app, plan, and a brief summary of the problem or request.
Check your spam or junk folder. If the item remains missing, contact us via WhatsApp We’ll send it again without delay.
Additional connections are offered as add-ons. Reach out to sales for specifics.
Go to our Installation page to find comprehensive instructions for Firestick and more.
Review the Refund Policy for details on eligibility, deadlines, and how to request a refund.
Smart TVs: Smart IPTV or IPTV Smarters. Android devices: TiviMate or IPTV Smarters. iOS devices: GSE Smart IPTV or IPTV Smarters.
Ensure a 30+ Mbps connection, utilize 5GHz Wi-Fi/Ethernet, enable hardware acceleration, increase buffer settings, and halt other downloads or streams.
In your application settings, refresh or reload to update playlists and EPG data. When necessary, delete and reinsert your M3U and EPG URLs.
We process payments from all major credit cards through Stripe.
Certainly. You have the option to control renewal settings from your account profile or seek support if you require assistance.
Our Response Times
- Priority support: within 1–2 hours
- Email support: 2–8 hours
- Technical issues: Promptly